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If you wish to register a complaint, please contact us in writing or by telephone to the following:


Address:    The Complaints Officer

                     Cornerstone Finance

                     Unit E, Copse Walk

                     Cardiff Gate Business Park


                     CF23 8RB

Tel no:        02921 660 550


If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:


Address:    The Financial Ombudsman Service

                     Exchange Tower


                     E14 9SR

Tel no:        0800 0234 567

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